Under your State tenancy agreement, you must allow the inspections to take place. If you’ve changed your phone number, please contact your nearest Housing Service Centre to update your details. In these cases, we make every attempt to contact you beforehand to arrange another time. Wet weather and other unavoidable circumstances can delay inspections. If the tenant can’t be home at the time, they can ask someone else (aged 18 or older) to be there instead. We need at least one legal tenant (i.e., a person who has signed the State Tenancy Agreement) to be at the inspection. If the time or date doesn’t suit you, it’s very important that you let us know, so we can arrange another time. We give you at least 7 days’ notice of the inspection. Inspections are necessary, as checking the condition of the property helps us plan any work required. We inspect your home regularly throughout your tenancy.
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